Policy + FAQs

Long-haired woman in white spaghetti strap top standing in snowy outdoor setting.

Cancellation Policy

We understand that life happens, but we kindly ask for at least 24 hours’ notice for any appointment cancellations or rescheduling. Last-minute cancellations or missed appointments may be subject to a fee, as this time is reserved specifically for you. We appreciate your cooperation in respecting our stylists' time and commitment to exceptional service.

Privacy Policy

Your privacy matters to us. Any personal information shared with Tommy’s Salon, including contact details and appointment history, is kept strictly confidential and used solely for salon-related communication. We do not share or sell client information to third parties.

Do you offer bridal hair trials?

Yes! We highly recommend a bridal trial to perfect your wedding day look and ensure you feel confident and beautiful.

What professional hair products do you use?

We use high-quality, salon-exclusive brands to maintain the integrity and health of your hair while delivering stunning results.

What is your cancellation policy?

We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or missed appointments may be subject to a fee.